Food Safety and Hygiene
Your guests first impression of the restaurant will be the displayed Food Hygiene Rating Scheme (FHRS) sign. Many customers are now logging onto the scores on the door’s website and would likely avoid dining in a business with less that a basic 3.
The FHRS sticker must legally be displayed in Wales, but with the app you will not be able to hide a poor score.
This scheme is applicable for all food businesses large and small, from restaurants, pubs and cafes to coffee shops, hotels and local market stalls selling food
There are three pillars to effective food safety management
Food Safety Management Systems (FSMS)
All food businesses require a suitable Food Safety Management System (FSMS), this can be Safer Food Better Business (SFBB) (free from your Local Authority), a more detailed HACCP based system or if required can be to an internationally recognised standard, British Retail Consortium (BRC) or ISO 22000: 2018
Training
Lionheart offer, a choice of face-to-face accredited food hygiene training courses, Online learning packages or a blended learning option. Lionheart Safety have been an approved training centre with Highfield Qualifications for over 10 years.
Highfield Qualifications offers both face-to-face examinations and online options – nationally and internationally.
Food Safety law states that all food handlers must trained commensurate with their work activity and / or adequately supervised.
High risk food handlers require the knowledge equal to a level-2 Food Safety Course whereas
A Head Chef or General Manager would require knowledge equal to a Level-3 Food Safety in Catering as a safety standard.
Culture
Food Safety culture begins with an effective safety system and compliance training in place. The Food Safety Culture is where lionheart Safety specialises. This will help develop a ‘1st time’ mentality, where it is done because it Is the best way, never to just tick a box or satisfy an audit.
As part of this workplace inspections and snapshot audits of your premises will help to keep you legally safe and compliant but ensure the teams understand the benefits.
Main Services in Food Safety
- Supplier Management and Approval
- Food Safety gap analysis on your food safety business
- Develop your food safety policies and procedures
- Allergen management and guidance
- Offer ‘boots on the ground’ safety support when you need it in the event of an Alleged Food Poisoning (AFP) notification or Allergen event
- Simple to understand safety systems to help reduce injuries and ill-health at work
- Guidance on food safety requirements
- Investigating poor Local Authority inspection reports
- Monitoring and reviewing food safety performance
- Help the business develop an effective food safety culture
